Privacy Policy

This privacy policy explains the information Allprep Ltd collects, how we use this information and the systems we have in place to protect your data.

 

What information do we collect?

Allprep Ltd may collect the following information:

  • Personal identification information (name, email address, phone number, etc.)
  • Your business details (company trading name, email address, phone number, etc)
  • Demographic information (postcode, employment, interests, etc)
  • Non-personally Identifiable Information (IP address, URL, browser information, etc)

Collecting this information enables us to better understand the visitors who come to our website. We use this information to improve our services and the relevance of the website to our visitors.

 

How do we collect your information?

You directly provide Allprep Ltd with most of the information we collect. We collect and process data when you:

  • Register online or place an order online, over the phone or in person for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, social media platforms or via email.
  • Use or view our website via your browser’s cookies.

We may also receive your information indirectly from third party service providers and/or suppliers (i.e. companies or individuals engaged by us) to perform certain functions on our behalf or under our instructions.

 

How will we use your information?

Allprep Ltd collects your data so that we can:

  • Process your order and manage your account.
  • If you have a Service Agreement with us, fulfil our obligations under the agreement.
  • Email you with special offers or other products and services we think you might like from time to time.

We will normally only collect your personal information where we have a legitimate interest, a contractual obligation or your consent to do so.

For the purposes mentioned above, we may share your personal information with third parties. We may employ third party service providers (i.e. companies or individuals engaged by us) to perform certain functions on our behalf and under our instructions. Third party service providers may include for example manufacturers, IT companies, credit card processors, finance, legal and other advisors.  Any third party provider who provides services to us will only have access to such personal information as it needs to perform its specific functions and only for the purpose of performing these functions. We will ensure any third party provider processes your personal information as required by applicable data protection laws and that they adopt adequate technical and organisational security measures.

When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we retain your information?

Allprep Ltd retains personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible in accordance with our standard backup deletion/destruction policies.

 

Marketing

From time to time Allprep Ltd would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to third party service providers.

If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

 

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access

You have the right to request Allprep Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that Allprep Ltd corrects any information you believe is inaccurate. You also have the right to request Allprep Ltd to complete information you believe is incomplete.

The right to erasure

You have the right to request that Allprep Ltd erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Allprep Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Allprep Ltd processing your personal data, under certain conditions.

The right to data portability

You have the right to request that Allprep Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: [email protected] or call us on 01778 570 151.

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet Log Information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit https://allaboutcookies.org/.

 

How do we use cookies?

Allprep Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • To gain an understanding of how you use our website.
  • To make the website more user friendly (such as allowing efficient navigation between pages and remembering user preferences).

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality:

Allprep Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

Advertising:

Allprep Ltd uses cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However if you do prevent the use of cookies, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Allprep Ltd keeps its privacy policy under regular review and places any updates on this web page.

 

How to contact us

If you have any questions about this privacy policy, the information we hold on you, or our information practices , please do not hesitate to contact us.

Email:         [email protected] 

Phone:       01778 570 151 / 0771 429 3968

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website:   https://ico.org.uk/

Phone: 0303 123 1113